Frequently Asked Questions

What is crowdfunding ?

The practice of funding a project by raising monetary contributions from a large pool of donors, typically via Internet platforms.


What is civic crowdfunding?

It is the crowdfunding practice applied to civic project.


What's les co-citoyens ?

Les Co-citoyens is a civic crowdfunding organisation which aims to support social innovation and foster citizens' empowerment ! Les Co-citoyens proposes donation-based crowdfunding and also offers the option of taking part to the project as a volunteer.


What is the legal status of les co-citoyens ?

Les Co-citoyens is a non-profit organization.


What is the role of the co-citeam ?

The Co-citeam follows up each project initiators and help them to run successful crowdfunding campaign. We are also animating the community of co-citizens online and offline.


What's les co-citoyens business model?

Since May 2018, Les Co-citoyens does not charge anything. Les Co-citoyens mainly relies on partnerships with municipalities.


Do i need to pay something to use the platform?

Of course not, it’s free! To consult, support or suggest an idea or project, you don’t need to pay. However, you have to create a profile to use the website.


Who can sign up to co-city?


Everybody! However, you need to be 18 years old to to post a project and ask for fundings.


Peut-on déposer une idée ou un projet partout en france ?

Malheureusement pas encore. Pour l'instant, l'idée ou le projet doit être porté par une personne ou une structure située en Île-de-France ou en région PACA. Les Co-citoyens est une association au service des habitant.te.s et du local. Nous souhaitons garder une proximité avec nos porteurs d'idées/projets mais nous envisageons d'essaimer rapidement notre service dans d'autres régions de France.


Idées éligibles ?

Est éligible toute idée à but non lucratif visant à répondre à un besoin social et/ou à améliorer le bien-être des citoyens dans la ville (solidarité, vivre ensemble, éducation populaire, culture, environnement, fun…). Peu importe l'état d'avancement et le niveau de structuration de l'idée. Il peut s'agir d'une idée récente ou d'une idée qui a mûrit depuis quelques mois/années. Le porteur d'idée peut partager son idée pour diverses raisons telles que préparer collectivement une campagne de financement participatif en amont, trouver de nouveaux soutiens, renforcer sa communauté/son équipe, demander des conseils etc...Contactez-nous pour en savoir plus et qu'on puisse vous accompagner dans le développement de votre initiative : contact@co-citoyens.fr


Projets éligibles ?

Est éligible tout projet à but non lucratif visant à répondre à un besoin social et/ou à améliorer le bien-être des citoyens dans la ville (solidarité, vivre ensemble, éducation populaire, culture, environnement, fun…). Contrairement aux idées, les projets doivent être bien structurés. Le porteur de projet doit détailler ses besoins financiers et humains ainsi que mobiliser sa communauté avant de lancer sa campagne de financement participatif citoyen. Contactez-nous avant de lancer une campagne afin que l'on puisse vous accompagner : contact@co-citoyens.fr


How to support and idea?

You can participate to the meeting organized by the idea initiator and help him to develop its idea! We want to promote a real contact between citizens and organisations (such as non-profits organizations, enterprises, local authorities…) which may be interested in the idea.


​what if i can’t join the meeting?

No problem, you can also give your opinion, advice clicking on the tab « comment » and/or contacting directly the idea initiator if he has let his email.


​how to support a project?

You can make a donation clicking on the tab « give to this project € ». For that, you need to sign in but you can create a profile very quickly. You can put the amount you wish, the payment is quick, easy and secured!

Some project need more than just money: volunteers, equipment, local, etc. the project initiator will point out his needs (with generally a link to subscribe in the right part of the website) you can go help him by giving your times, knowledge etc…


​does the payment system is secured?

We are working with S-money. S-Money is developed by a society of BPCE group, second bank group in France. Indeed, the safety device is really taken seriously. S-money has also been approved in France by ACPR (The Bank of France) as a electronic money establishment. S-money is accessible for everyone, no matter which is your bank, by IPhone, Android and web.


​when does the money is debited?

The project initiator gets the money when he reaches 80% of the total objective. At this moment your account will be debited. We are only supporting non-profit project that can be able to implement their project with 80% of the total amount.


​and if the project doesn’t achieve 80% of the collect?

If a project doesn’t achieve at least 80% of his objective at the end of the duration of the collect, your donation goes back to your electronic wallet. You can take it back to your account or transfer it easily to an other project.


​can i cancel a donation?

You can cancel your donation before the end of the collect if the project didn’t achieve 80% yet.


​can i transfer my donation from a project to another ?

Of course ! While the project didn’t achieve 80% of his collect you can take back your donation and transfer it to another project.


​why should i support a project?

You can support a project because who want to benefit from it (example : urban park, music festival, events… ) or want to make it happen because of its social impact (example : solidarity actions, educative, innovative, social … )


​why is there no reward depending on the level of donation?

Unlike others classic crowdfunding platform, co-citoyens.fr is a civic platform!

Les Co-citoyens wants to be as much democratic as possible that is why there is no reward depending on the level of donation.


​who can propose/suggest an idea?

Everybody !


​what are the requirements you need to respect for your idea to be accepted?

Les Co-citoyens doesn’t help to finance personal project, it has to be a non-profit collective project. The project needs to contain a local objective and have a benefit to the entire citizen and/or to a disadvantage social group. For the moment Les Co-citoyens is open in the regions Île-de-France and PACA.

To propose/suggest an idea you just need to fill out a form online « propose your idea ». Once it’s done, our team will read the idea, validate it and it will be automatically published on the website.


​which ideas are rejected?

The ones which does not match with our requirements. For example: commercial ideas, profit goal…etc.


​how to suggest an idea?

You need to click on the tab « suggest a project/idea » then click on « suggest an idea ». You need to fill out a form giving all the information about your idea, and click on « validate ». After a validation from our team, your idea will be publish on the website.


​how to follow the evolution of my idea ?

You can consult your pages Project/idea in your personal account on co-citoyens.fr. There you can see how your idea is going and see the comments people left in your idea.


​who can propose a project?

Everybody over 18 or all organisations (except local authorities). If the project needs funding you need to have a bank account in France.


​what are the projects’ requirements?

Les Co-citoyens doesn’t help to finance personal project, it has to be a non-profit collective project. The project needs to contain a local objective and have a benefit to the entire citizen and/or to a disadvantage social group. For the moment, Les Co-citoyens is open in regions Île-de-France and PACA.

To propose/suggest a project you just need to fill out a form online « propose a project ». Once it’s done, our team will read it, validate it and it will be automatically published on the website.


​which projects are refused?

The projects we can refuse are the ones that doesn’t match with our requirements. For example: commercial idea, profit goal, personal idea etc.


​it there a limit for the amount you can ask ?

There is no maximal amount to finance a project. However, we strive to insure that the amount you ask for is realistic and justified relative the project. If we consider that your collect doesn’t match with your need or that the project seems unrealistic, we will come to you and see if we can reduce the amount.


Is there any deadline to reach the financial goal?

The maximal limit is 90 days for projects which need important fundings. However, a long collect doesn’t mean that it is easier to achieve it. We suggest you to organize fast and dynamic collect to maintain a feeling of emergency and push contributors to give.


​can contributors exceed the amount asked?

Of course! If you exceed the amount asked it means that your project is successful and that your advertising campaign was great! We will assist you to improve your project thanks to your surplus of money.


​how to suggest a project?

You need to click on the tab « suggest a project/idea » then click on « suggest a project ». You need to fill out a form giving all the information about your project, and click on « validate ». After a validation from our team, your project will be publish on the website.


​how can i see my project is evolving ?

You can consult your pages Project/idea in your user space. There you can see how your project is going, read the comments people left, new volunteers and new contributors.


​can i change some information about my project once it is online?

No you can’t, nobody will support a project if it is changing every day. However, it is highly recommended to give some news through the campaign and to use social networks.


​when can i retrieve my collect ?

Money is unblocked when your campaign of crowd funding arrive to 80% of the objective. If you don’t achieve at least 80%, money goes back to the contributors and your project is not funded.


Si je suis un particulier, puis-je déduire mes contributions de mes impôts ?

Vous pouvez déduire vos contributions de vos impôts si le porteur de projet est une association d’intérêt général ou public et si l’administration fiscale lui a donné l’autorisation de délivrer un reçu au titre des dons. Il incombe au porteur de projet de préciser dans sa description s’il est habilité à vous délivrer un reçu sous la forme d’un formulaire Cerfa N°11580*03, ce qui vous permettra de défiscaliser 66% du montant de vos contributions retenues dans la limite de 20% du votre revenu imposable.


Les co-citoyens sont-ils responsables si les porteurs de projets ne réalisent par le projet après la collecte ?

Notre responsabilité s'arrête au moment où la collecte est transférée aux porteurs de projet. Cependant, nous rencontrons tou.te.s les porteur.ses de projets avant validation et nous faisons tout notre possible pour nous assurer de leur honnêteté.